Philosophy
Vision
- Our thermal spas strive to be the leading wellness-providers in the best thermal baths in their region
Identity
- We are experts in wellness, for relaxation and wellbeing.
- Our thermal spas are true and attractive thermal baths with precious thermal water.
- We feel committed to the tradition of thermal water and combine it with modern elements
- We are a family-owned, private company
Values
- customer oriented
- quality of service (competence, friendliness, helpfulness, reliability)
- enthusiasm for our products
- hygiene
- continuous development
- reliability and honesty
- long-term orientation towards success
- orientation towards service
- humanity
- openness and communicability
Beliefs
- satisfied customer are the best advertising
- our guests can only relax in perfect hygiene and perfect ambience
- everything we do is for our guests
- the work environment makes work attractive
- our co-workers are our highest good
- our services are not cheap, but well worth it
- only together we can do our very best
- our structures are easy and efficient
- service demands identification with one’s own task, personal responsibility and thinking