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Philosophy

Vision

  • Our thermal spas strive to be the leading wellness-providers in the best thermal baths in their region

Identity

  • We are experts in wellness, for relaxation and wellbeing.
  • Our thermal spas are true and attractive thermal baths with precious thermal water.
  • We feel committed to the tradition of thermal water and combine it with modern elements
  • We are a family-owned, private company

Values

  • customer oriented
  • quality of service (competence, friendliness, helpfulness, reliability)
  • enthusiasm for our products
  • hygiene
  • continuous development
  • reliability and honesty
  • long-term orientation towards success
  • orientation towards service
  • humanity
  • openness and communicability

Beliefs

  • satisfied customer are the best advertising
  • our guests can only relax in perfect hygiene and perfect ambience
  • everything we do is for our guests
  • the work environment makes work attractive
  • our co-workers are our highest good
  • our services are not cheap, but well worth it
  • only together we can do our very best
  • our structures are easy and efficient
  • service demands identification with one’s own task, personal responsibility and thinking